Delete account
You can permanently delete your account and the personal data linked to it at any time – in the app or here on this page.
In the app
Profile → Delete account and data permanently. To confirm, type DELETE.
What we delete
- Your account: e-mail address, name, language and appearance settings.
- Your visits, ratings and notes.
- The photos you uploaded.
- Your tour history.
- Your signed-in devices and the identifiers used for notifications.
- Your profile in the usage statistics (PostHog) and at our purchase processor (RevenueCat).
What we keep
- Purchase records without name or e-mail address, for 8 years as required by accounting law.
- Content error reports you sent, in a form that cannot be linked to your account.
Deletion is immediate and cannot be undone. You will no longer have access to the cities bought with this account.