Delete account

You can permanently delete your account and the personal data linked to it at any time – in the app or here on this page.

In the app

Profile → Delete account and data permanently. To confirm, type DELETE.

What we delete

  • Your account: e-mail address, name, language and appearance settings.
  • Your visits, ratings and notes.
  • The photos you uploaded.
  • Your tour history.
  • Your signed-in devices and the identifiers used for notifications.
  • Your profile in the usage statistics (PostHog) and at our purchase processor (RevenueCat).

What we keep

  • Purchase records without name or e-mail address, for 8 years as required by accounting law.
  • Content error reports you sent, in a form that cannot be linked to your account.

Deletion is immediate and cannot be undone. You will no longer have access to the cities bought with this account.

Delete on this page

We send a 6-digit code to this address. If you signed in with Google, enter your Google account's e-mail address.

Stuck? Write to us on the contact page.